COVID-19 Updates. Unwavering support.


The safety and well-being of our employees, customers, and partners is HSA Bank’s top priority. We’re actively monitoring the coronavirus disease 2019 (COVID-19) pandemic, and following advice from the Centers for Disease Control and Prevention (CDC) and local health officials.

We’re diligently working to ensure continued access to your account information and our services. We have remote work capabilities that will keep our operations running should this pandemic become more widespread.

Our Client Assistance Center is currently available 24 hours a day, 7 days a week at 1-800-357-6246. Additionally, we offer click-to-chat during our standard business hours of 8:30 a.m. to 5 p.m. CT, Monday through Friday. And whether you're at the pharmacy or home with a sick child, our HSA Bank Mobile App offers easy access to account information and funds.

Please visit this page for ongoing updates as they become available.

View Frequently Asked Questions


IRS tax filing deadline extended
The Internal Revenue Service has extended the filing deadline for federal tax returns from April 15 to July 15, 2020 due to the COVID-19 outbreak. For details, visit IRS Coronavirus Tax Relief.

2019 HSA contribution deadline
If you have a Health Savings Account (HSA), you may be able to make 2019 HSA contributions up to the federal tax filing deadline of July 15. However, state tax filing and payment deadlines may vary. If your state’s tax filing deadline is earlier than the federal deadline, please check with your state agency or tax advisor for details on prior-year contributions. More information is available at

The 2019 HSA contribution maximum is $3,500 for individual coverage and $7,500 for family coverage. You may contribute an additional $1,000 if you are 55 or older.

If you already filed your taxes but would still like to make an HSA contribution for 2019, you can file an amended state and federal tax return.

Proposed legislation
Representatives Diana DeGette (D-CO) and Donna Shalala (D-FL) introduced H.R. 6173, which would require health insurers to cover the full cost of COVID-19 tests for any American who has health insurance through their employer or who purchased a health plan through the Affordable Care Act (ACA) exchange. If this measure passes, COVID-19 testing would be added to the ACA preventive care mandate list, which HDHPs must cover without cost-sharing.

Using your HSA to pay for COVID-19 expenses
On March 11, 2020, the IRS issued a notice that COVID-19 testing and treatment may be covered by HSA-eligible high-deductible health plans (HDHPs) before plan deductibles are met. Additionally, as before, medical testing and treatment can be paid for with an HSA.

Click here for more information on IRS-qualified medical expenses.

Save on healthcare expenses
We want to help you save. HSA Bank partners with GoodRx, ZendyHealth, HSA Store, and others so that you can shop around for lower prices on healthcare items and services. Visit our Healthcare Decision Tools page to see all partnerships. Or save $5 instantly* when you buy IRS-eligible healthcare items from the HSA Store with code TPBC5. See their list of HSA-eligible products you may find beneficial for virus preparedness.
*Expires 12/31/20.

Plan your healthcare savings
Take the guesswork out of planning for future expenses or how much you should set aside to reach your savings goals. Use tools such as our HSA Savings Calculator and HSA Contribution Calculator. See all calculators here.

American Red Cross safety and readiness tips
The American Red Cross recommends individuals 1) disinfect surfaces around their home and work, 2) wash their hands for at least 20 seconds, and 3) use a tissue to cover their mouth when sneezing or coughing. If a tissue isn’t available, they should cough or sneeze into their elbow or sleeve, not their hands. These simple steps can help prevent the spread of COVID-19. For tips on the best way to wash your hands, check out this demonstration by Dr. Oz, who recommends focusing on getting your fingers clean. Click here for additional tips from the American Red Cross.